When you make a purchase at our store, as part of our process of buying and selling, we collect the personal information that you provide to us, such as your name, your address and your e-mail.


When you browse our store, we also receive the ip address automatically of Internet protocol (IP) address of your computer, which allows us to get more details about the browser and operating system you are using.


Marketing by e-mail (if applicable): With your permission, we may send you emails about our store, new products and other updates.





How do you get my consent?


When you provide your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume you consent to us collecting your information and what we use for this purpose only.


If we ask you to provide your personal information for another reason, for marketing purposes, for example, we will ask you directly for your express consent, or we will give you the opportunity to decline.



How do I withdraw my consent?


If after having given us your consent, you change your mind and agree that we may contact you, collect your information or disclose it, you may notify us by contacting us at or by mail to: M&O Natural Route of the Old paper mill 104, Marly, 1723, Switzerland





We may disclose your personal information if we are required by law to do so or if you violate our General terms and Conditions of Sale and Use.





Our store is hosted on Infomaniak. They provide us with the platform e-commerce online which allows us to sell our services and products.


Your data is stored in the data storage system and the databases of Infomaniak, and in the general application of Infomaniak. Your data is stored on a secure server protected by a firewall.





If you make your purchase through a payment gateway, direct, in this case, Ingenico will store your credit card information. These information are encrypted in accordance with the data security standards established by the payment card industry (PCI-DSS). The information related to your purchase transaction is retained as long as necessary to complete your order. Once your order is complete, the information related to the purchase transaction are deleted.


All of the gateways of payment direct follow the PCI-DSS standard is managed by the security standards council the PCI, which is the result of the joint effort of companies such as Visa, MasterCard, American Express and Discover.


The requirements of the PCI-DSS standard to ensure secure processing of credit card information by our store and its service providers.






In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to carry out the services they provide to us.


However, some third-party providers of services, such as payment gateways and other processors of payment transactions, have their own privacy policies regarding the information that we are required to provide them for your purchase transactions.


For these providers, we recommend that you carefully read their privacy policies so that you can understand the way they will treat your personal information.


It should not be forgotten that some suppliers may be located in or have facilities located in a jurisdiction different from yours or ours. So if you decide to pursue a transaction that requires the services of a third-party provider, your information may be governed by the laws of the jurisdiction in which the provider is located or those of the jurisdiction in which its facilities are located.


Once you leave the site of our shop or you are redirected to the web site or a third-party application, you are no longer governed by this Privacy Policy or by the terms and Conditions of Sale and Use of our web site.




You may be forced to leave our website by clicking on certain links present on our website. We do not assume any responsibility for the privacy practices of such other sites and recommend that you carefully read their privacy policies.





To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that they are not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.


If you provide us your credit card information, they will be encrypted through the use of the SSL security protocol. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all the requirements of the PCI-DSS standard and implement additional standards generally recognized by the industry.






By using this site, you represent that you are at least the age of majority in your State or province of residence and you have given us your consent to allow any minor in your care to use this web site.





We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the web site. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you understand what information we collect, how we use it, and under what circumstances we disclose it, if there is a place to do it.


If our shop is the subject of an acquisition by or merger with another company, your information may be transferred to the new owners so that we can continue to sell you products.





If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or if you just want to have more information, please contact our officer responsible for privacy standards to or by mail to M&O Natural


[Re: Privacy compliance Officer]


[Route of the Old paper mill 104, Marly, 1723, Switzerland]